Terms & Conditions

Introduction

Welcome to VideoDB, a product developed and operated by Spext Labs Inc., the company operating under the brand name VideoDB (“Company,” “we,” “us,” or “our”). By accessing or using VideoDB (“Service”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, you must not use the Service.

Description of the Service

VideoDB is a proprietary software product that enables users to upload video files, process them, and make them searchable via text-based queries. The Service leverages advanced machine learning and natural language processing algorithms to convert video content into searchable formats while maintaining compliance with industry standards.

Compliance and Certifications

We are committed to maintaining the highest standards of data privacy and security. Our Service is designed to comply with the following regulations and certifications:

• HIPAA (Health Insurance Portability and Accountability Act): We implement measures to safeguard Protected Health Information (PHI) when processing video content.
• GDPR (General Data Protection Regulation): We ensure compliance with data privacy standards set by the European Union (EU) to protect personal data.
• ISO (International Organization for Standardization) 27001: We adhere to best practices in information security management.
• SOC 2 (System and Organization Controls 2): We maintain controls for security, availability, processing integrity, confidentiality, and privacy.

User Responsibilities

4.1 Data Upload: You are solely responsible for ensuring that any data you upload to VideoDB complies with all applicable laws and regulations, including, but not limited to, HIPAA, GDPR, and other data privacy laws.

4.2 Prohibited Use: You agree not to use the Service to upload any content that:

• Violates any laws or regulations, including but not limited to, copyright, data privacy, and protection laws.
• Contains sensitive personal information unless you have the right to upload such data under applicable laws.

Data Privacy and Security

5.1 Data Processing and Retention: VideoDB processes video content for the purposes of transcription, indexing, and searchability. All data is encrypted in transit and at rest. Data is retained only for as long as necessary to provide the Service or as required by law.

5.2 Data Access and Sharing: Access to data is restricted to authorized personnel only. We do not share or disclose personal data to third parties, except as required for compliance or by law.

5.3 Data Subject Rights: If you are a resident of the EU or any other jurisdiction with similar regulations, you have rights regarding your personal data, such as access, rectification, deletion, and data portability. You may contact us to exercise these rights.

Confidentiality

6.1 We acknowledge that any content you upload to the Service is confidential and proprietary. We agree to protect your content from unauthorized access, use, or disclosure in accordance with applicable laws and industry standards.

Liability and Indemnification

7.1 No Warranty: The Service is provided “as is” and “as available.” We do not warrant that the Service will meet your requirements or that it will be uninterrupted, error-free, or secure.

7.2 Indemnification: You agree to indemnify and hold harmless Spext Labs Inc., its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service, including but not limited to any violation of these Terms.

Amendments to the Terms

We may amend these Terms at any time. Any changes will be posted on our website, and your continued use of the Service constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of San Francisco, California, USA, without regard to its conflict of laws principles.

Contact Information

If you have any questions about these Terms or need to exercise your rights under applicable data protection laws, please contact us at:

Spext Labs Inc.

Email: contact@videodb.io Address: 45 Lansing Street, #2111, San Francisco 94105 USA